Ifb Dishwasher Neptune Vx User Manual

  

  1. Ifb Dishwasher Neptune Dx Manual
  2. Ifb Dishwasher Neptune Dx User Manual
  3. Ifb Dishwasher Neptune Vx Manual

View and Download IFB NEPTUNE instruction manual online. NEPTUNE Dishwasher pdf manual download. Dishwasher IFB ZEPHYR SX User Manual (31 pages) Dishwasher IFB Zephyr EX 91550 Instructions For Use Manual (13 pages) Related Products for IFB NEPTUNE. IFB Neptune Dx; IFB.

Electronics & AppliancesIFB Industries Dishwasher - F5 Error
7 Reviews
Bm
bmkamath
Very pathetic service for dishwasher in Mangalore area Age of dishwasher - ~3 years - already through many Fx error codes. Current Problem - F5 Error - something to do with water pressure - Water inlets were double checked to ensure, supply pressure was not a problem - Compliant registered on 10/Sept - After lots for followup couple of incompetent technicians turned up twice - finally repair done on 30/9 replacing a few parts for a total sum of 3500/= - Very first cycle with dishes, F5 error back again :-(. - Next round of followup has started since then, and not successful in getting them to come over to our door step again :-( I want to know from IFB folks - why are they not serious of sorting out customer problems deligently? - Why are the field technicians so sloppy? why can't they commit to fix problems in time bound manner. - Why doesn't the problem get sorted out after replacing with new parts (not repaired by the way)? - what a pathetic state of training your work force on diagnosis? No wonder most of them are incompetent. Is IFB really listening??? I can assure you, you can fool one customer only once, but not twice, if you are happy making money that way, God help each of those customers when it stops working. By the way, I have had experience with other white goods from Samsungs/LGs/Bosch/Whirlpool - you should learn what customer service means. first of all the products have never failed in about 10 years. After prompt repair, they were back to life for another 2-3 years before they needed to be retired !
Complaint marked as ResolvedMar 15, 2017
IFB Industries Customer Care's response, Oct 09, 2015
Dear Sir,
Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.
Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.
IFB Team
IFB Industries Customer Care's response, Oct 10, 2015
Dear Mahesh
We regret the inconvenience caused to you.
We have escalated your concern and will attend to it immediately.
Assuring you our best services.
IFB Team.
IFB Industries Customer Care's response, Oct 13, 2015
Dear Mahesh
We tried to establish contact with you but unfortunately we could not get
through.
ope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected]
Email id: [protected]@ifbglobal.com
We assure you our best services.
IFB Team
IFB Industries Customer Care's response, Aug 24, 2017
Dear Venkat,
Hope your issue has been resolved. Do write to us if you require further assistance.
Regards,
IFB APPLIANCES
6 Comments Updated: Share0Tweet0

Related Complaints

[Resolved]IFB Washing Machine - Service persons not attending[1181]
[Resolved]IFB Washing Machine - Service centre[126]
[Resolved]IFB Industries - WASHING MACHINE SERVICE VERY POOR[125]
[Resolved]IFB Microwave Oven - Horrible Service[110]
[Resolved]IFB Washing Machine - Poor service quality[86]
[Resolved]IFB Appliances - Faulty Washing m/c and bad service[68]
[Resolved]IFB Washing Machine - Poor Service[59]

Ifb Dishwasher Neptune Dx Manual

[Resolved]IFB Washing Machine - Machine under AMC, needs motor replacement, pathetic after sales service[56]

Comments

bmkamathOct 9, 2015
Thanks IFB team for tracking this forum and responding.
I hope you will solve my problems at the same rate & would be delighted as a customer :-)
The complaint ticket nos are
1) 30/Sept[protected]
2) 08/Oct - [protected]
Hope it helps you to track and resolve at the earliest.
Thanks,
Mahesh
bmkamathOct 16, 2015
Hello IFB Team,
Thank you very much for promptly following up and helping resolving this issue.
Also appreciate the fact that money for parts charged were returned promptly as there was no need to change those parts.
It took nearly 1.5 months to get this problem fixed with escalations and multiple tickets. The issue was as simple cleaning the controller board. A bit of diligence by your technicians can help improve customer experience.
I would appreciate if IFB customer care can improve the process and training to field technicians to delight your customers with prompt service and not getting issues resolved by escalation thru' public forum like this.
Dishwasher is something that is used daily twice in most of the houses. If your process and field engineers can't resolve the issues in a few days, just imagine the amount of distrust customers will have on IFB products.
Thank you once again for following it up.
Best Regards,
Mahesh
prajaktapkatre@gmail.comJul 10, 2017
I am also facing same issue with IFB neptune VX. Alsready, paid 3600 and now it started showing error F3.
IFB Industries Customer Care's response, Jul 14, 2017
Dear Sir/Madam,
Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.
Regards,
IFB APPLIANCES
Venkat VeeraAug 15, 2017
HI,
Our free service is not done, even after multiple request. Now we are facing F5 error, in the last 2 months no help on this as well. We are chasing our service dealer but not getting any proper help.
After seeing this message, we have called the help desk and below are details. Please help.
Complaint no - [protected]
Location - Chennai.
Thanks,
Venkat
IFB Industries Customer Care's response, Aug 17, 2017
Dear Sir/Madam,
Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience
Regards,
IFB APPLIANCES
Rajakumar DharmalingamOct 1, 2017
Please note that I shifted the Dishwasher from Ground floor to First floor. After shifting all the connections were intact and we switched on for using the machine to wash the plates and utensils. After few minutes, I got an error with message F5 and all the lights were blinking. The problem mentioned in the user manual is to check the water supply and I checked for the same but everything looked Ok.
Later on, when I googled in the internet, I found a simple issue which we missed after shifting to a new place.
Solution is the outlet pipe should be hanged to 1 feet above and then come to ground. The reason given is if water goes all out, IFB dishwasher is not designed to handle it.
Some water should stay in dishwasher and for that IFB mandates to hang the outlet pipe 1 feet above the ground
IFB Industries Customer Care's response, Oct 3, 2017
Dear Sir/Madam,
Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.
Regards,
IFB APPLIANCES
Rajakumar DharmalingamOct 1, 2017
Check whether the outlet is connect as displayed. That is the outlet tube should not flow down, rather it should go up by a feet and then flow down to drain the water.
IFB Industries Customer Care's response, Oct 3, 2017
Dear Sir/Madam,
Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.
Regards,
IFB APPLIANCES

Post your Comment

Customer satisfaction rating
5286
45
3675
+91 33 3048 9299
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107

After washing machines, if there is an appliance that can free up significant time for an individual, then it has to be the Dishwasher. Manually washing utensils is only very time consuming but also wastes a lot of resources, especially water. This post compares IFB Neptune VX vs SX1 vs FX vs WX. These four are the best dishwasher model that IFB has available in the Indian market currently.

Now, before I get into the detailed comparison, I wanted to give out my recommendations in the summary section below. I know that a lot of people do not wish to spend time reading through the boring details. The section below is ideal for them.

Summary – Which IFB Dishwasher to Buy?

For most Indian families with 4 or more members at your home, I strongly recommend opting for this model by IFB (Amazon). It has enough space for you to clean all your utensils in one go. You can also opt for a flexible half load option on days when you have fewer utensils to clean.

This same model is also available on Flipkart, so do click here and compare prices on both these marketplaces before you buy this machine online.

But if you have a smaller family or if you are a bachelor, you can safely opt for this model (Amazon). It gives you the same features and washing efficiency as the one above. The main difference between this model and the one above is the capacity of the machine.

Again, do click here and compare price on Flipkart before buying.

The last model on my recommendation list is for people with a tight budget or for someone who loves to buy value for money products. You should consider this model. This model does not have all the modern features that the two models I recommended above but it does the job fairly well. You should also check the price of this model on Flipkart by clicking here.

Comparison – VX vs SX1 vs FX vs WX

Ok, so now that you already know which models I recommend buying. Its time for actual comparison between these 4 models.

To makes things easy to comprehend, I have made a comparison table below.

Comparison Table
FeatureVXSX1FXWX
Capacity12 Place15 Place12 Place12 Place
Wash Programs8875
Steam WashYesYesNoNo
LED DisplayYesYesYesNo
Quick WashYesYesYesYes
Body ColourSilverSilverWhiteWhite
PriceExpensiveExpensiveModerateCheap
Warranty2 Years2 Years2 Years2 Years
ReviewsClick HereClick HereClick HereClick Here

As you can see from the table above, the SX1 model offers the most capacity and functionality. So, if budget is not an issue, SX1 is definitely the model that you should be buying.

However, if you have a very tight budget and only need a basic dishwasher, then the model IFB Neptune WX will work well for you.

Do remember that this model does not come with advanced cleaning functionality like a steam wash. It also does not come with a lot of user-friendly features like the LED screen. So make sure you are aware of these things before going for this model.

This concludes my overall comparison between all these four models. However, if you are still looking to compare individual models, then you can continue reading the article further.

IFB Neptune SX1 vs VX

The main difference between these two dishwashers is the capacity and the looks. SX1 comes with 15 plate settings, while the VX one comes with 12 place settings. Functionality-wise they hardly differ. Both machines come with 8 wash programs and a steam wash facility.

If you are wondering what “plate settings” mean then worry not. It is just a term used to show the number of areas/racks where you can keep your utensils during the wash cycle.

To have a closer look at these machines and also understand their functioning have a look at the video by Flipkart below. The machine shown in the video is the VX model. However, as stated above, features of both machines are almost identical (Apart from wash capacity)

Do not be worried if you think these models might be too big for your household currently. Both these machines come with a feature that allows you to run a “Flexi load cycle”.

You can use either the top or the bottom rack to load up your soiled utensils and the machine will do the rest. It will select the energy, water and temperature based on the number of utensils you have loaded in it.

You May Like – Bosch Dishwashers -SMS60l18in vs SMS60l12in

IFB Neptune VX vs FX

This comparison is similar to comparing David vs Goliath.

There are numerous differences between IFB Neptune VX & FX. The two main differences are the lack of Steam Wash functionality and lesser wash cycles in the FX model.

IFB Neptune FX is a very basic model and is priced accordingly. So if you have a very tight budget or if you not cook very exhaustively (Read if you utensils do not get soiled heavily), then you can opt for this model.

Check out More Reviews of IFB Neptune VX – Amazon India | Flipkart

However, for most Indian families, where you use kadhai, pans, make chai etc, buying the IFB Neptune VX makes more sense. It is surely the expensive model of the two but it cleans more effectively.

I hope you have already watched the video above. If not do it right away to have a look at the VX model.

The video below will explain to you the features of Neptune FX.

Ifb dishwasher neptune dx manual

My recommendation between these two models would be to go for the Neptune VX.

IFB Neptune VX vs WX

There two major difference between VX and WX. One is the absence of steam wash facility in WX and the second one being lesser wash cycle options in WX. The difference in the looks between the two machines is quite evident as well.

Check More User Reviews of Neptune WX – Amazon India

Ifb Dishwasher Neptune Dx User Manual

VX looks and performs in a much superior way compared to the WX and hence it is not surprising that there is a huge difference between the price of the two models.

Ifb Dishwasher Neptune Vx Manual

If I have to recommend one, I would surely go for the VX model. Having said this, the WX is not a bad model considering the price. People with a lower budget can opt for the same.

This brings me to the end of my comparison post on IFB Neptune VX vs SX1 vs FX vs WX. I hope this review helped you select the right dishwasher for your home. If you have any further queries or would like to leave some feedback, do feel free to use the comments section below. I will surely respond to them.